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Tone Tech International

Our expertise

We create cohesive digital experiences that engage and retain customers, while pushing the envelope of innovation.

Our strengths

Solutions

Telco integration

From service registration to digital payments, our telco integration modules empower our clients to create rewarding product journeys for their subscribers.

Gamification

We design, develop and manage campaigns with built-in gamification, allowing our clients to attract diverse consumer demographics and strengthen customer loyalty.

Bespoke mobile apps

As pioneers of digital referral programs for the telco market, we specialise in crafting mobile app solutions that enable you to capture customers from all walks of life.

Digital marketing

Our creative content, data analytics and digital reporting services offer in-depth perspectives of potential and niche markets — which in turn can inspire new product innovations for your business.

In partnership with

Case Studies

Fuss-free customer onboarding with eKYC

Tone Tech’s eKYC (electronic Know Your Customer) solution allows our clients to onboard their customers securely, seamlessly and remotely — establishing instantaneous trust, without compromise. We offer a quick and effortless digital onboarding journey. Customers are able to conveniently verify their identity through a few swipes on their mobile phones. TTI’s eKYC handholds customers throughout; from capturing their ID documents and taking a selfie, to having their details reviewed and verified. By maintaining an intricate balance between user experience and stringent security measures, we’re able to drastically reduce errors and abandonment rates during the crucial process of digital customer onboarding.

Turbocharging telco integration

As an established business partner in the telecommunications market, we have been at the forefront of solutions that help our clients untangle the complex web of interconnectivity between telco industry players, vendors, and legislation requirements. The Tone Tech Registration and Subscription Module goes beyond the secure collection of demographic and biometric data. Aside from service take-ons and registration, the module allows telco operators to easily carry out mobile subscription management tasks, including real-time SIM card activation; prepaid and air-time top-ups; and secure internet payment transactions. This Registration and Subscription Module can also be configured to include remote dealer agents and rover teams, and empower hyperlocal service access to remote regions — enabling targeted promotions for specific markets. Meanwhile, Tone Tech’s PoS (point-of-sale) and Inventory solution allows our clients to not only record inventories and stock availability, but also manage discounts, CNs, DN, and even estates with ease.

Managing (and retaining) members

Tone Tech’s Member Management System (MMS) empowers telco players to engage their customers in a variety of membership and entrepreneurial programs. This highly flexible member-engagement platform can be easily tailored to strengthen subscriber retention and monetisation by including capabilities such as:
  • Fully customisable multi-tiered incentive programs based on prepaid plans, air-time purchases and top-ups
  • Membership referral rewards
  • Membership genealogy and administration
TTI’s MMS solution also enables our clients to reach out to niche markets for growth, as it can be customised for hyperlocal campaigns and sales by independent agents and dealers.